Terms of Service

Last updated: October 24, 2025

1. Acceptance of Terms

By accessing and using ChangeWiser ("the Service"), provided by Changewiser AG, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

ChangeWiser is a change management platform that helps organizations navigate and manage organizational change processes. The Service includes tools for change impact analysis, stakeholder management, communication planning, and related features.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code or harmful software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any unlawful or prohibited purpose

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Changewiser AG and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content for the purpose of providing the Service.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your data.

7. Subscription and Payment

Certain aspects of the Service may be provided for a fee. You agree to pay all fees associated with your subscription. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

We reserve the right to modify our pricing structure at any time. Price changes will be communicated to you in advance and will apply at the start of your next billing cycle.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Changewiser AG does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Changewiser AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.